WE'VE GOT THE FLOUR FOR ANY KITCHEN FIRES!
First, let me start by saying a big THANK YOU for your recent purchase of a Content Cupcakes product.
Hooray for new friends and new tasty templates, but boo that you're having some issue and need help.
No worries, we've got you taken care of.
Below is an FAQ of some of the most common questions or issues people run into.
If the FAQ does not properly frost your problem, feel free to reach out to our Content Bakers for who can help cook up a solution.
Frequently asked questions
How do I access my templates?
Upon purchase, you were directed to a page that had a downloadable file for your purchase. If you did not download your file, check your e-mail confirmation - as a link to your downloadable file will also be available there. In addition, you can always log into your account and access your orders where the downloadable files will be visible.
Why are some of the pictures not available?
Photos were used in the templates to show you what the posts can look like, but as templates, they are designed so you can customize and edit them to your specific company/industry/product or service.
How do I add my own photos to the template?
Here is a step-by-step tutorial on how to add photos in Canva: https://www.canva.com/help/article/add-images
I messed up. Can I start over?
Absolutely! Everytime you click the link from the downloaded PDF, it will open up a fresh version of your template set. Create as many different versions as you like!